top of page

Privacy Policy

A legal disclaimer

Introduction

At Bohanna Chocolart, we value your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with us online.

We comply with the UK General Data Protection Regulation (UK GDPR).

2. What Information We Collect

We may collect the following information:

A. Information you provide directly

  • Name

  • Email address

  • Billing and shipping address

  • Payment information (processed securely by Wix/SumUp/Stripe — we never see your full card details)

  • Order details

  • Messages or enquiries sent to us

B. Information collected automatically

When you use our website, Wix may automatically collect:

  • IP address

  • Device information

  • Browser type

  • Pages visited

  • Cookies (see section below)

This helps us improve website performance and security.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Contact you about your order

  • Respond to enquiries

  • Improve the website experience

  • Analyse sales trends

  • Send marketing emails (only with your permission)

4. Sharing Your Information

We do not sell your data.

We may share necessary information with:

  • Wix, who host our website

  • Payment processors (Wix Payments, SumUp, PayPal, Stripe)

  • Delivery carriers (Royal Mail, Evri) to ship your order

  • Analytics tools, such as Wix Analytics

These companies only use your data as needed to provide their service.

5. Cookies

Our website uses cookies (small text files) to:

  • Keep your shopping cart working

  • Improve website performance

  • Analyse website traffic

You can disable cookies in your browser, but some website features may not work properly.

6. How We Store Your Information

Your data is stored securely within the Wix platform.
We do not store payment card details.

We keep order records for up to 6 years to comply with UK tax laws.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request corrections

  • Request deletion

  • Object to processing

  • Withdraw consent (e.g., unsubscribe from marketing)

To make a request, email: [your email]

8. Email Marketing

We only send emails if:

  • You sign up to our newsletter, or

  • You tick a marketing box at checkout

You can unsubscribe at any time.

9. Children’s Privacy

We do not knowingly collect information from children under 13.

10. Contact Us

If you have questions about this Privacy Policy or want to request your data:

Bohanna Chocolart
Owner: Anna Short
Email: anna@bohanna.uk
Location: Newcastle-under-Lyme, Staffordshire

11. Updates to This Policy

We may update this policy occasionally. The updated version will always be posted on this page with a new “Last updated” date.

bottom of page